Grosvenor Casino United Kingdom 2017 Review

Score: 4/5

Grosvenor Online Casino is a subsidiary of Rank Leisure Holdings and owns over fifty bricks-and-mortar casinos across the UK with Grosvenor being the UK’s largest casino brand. This reliable brand name also excels in the online gaming sphere with their solid reputation built upon years of fantastic service and the fact that their online casino also boasts a license from Alderney (for non-UK players) which is one of the strictest licensing jurisdictions available. The Grosvenor Online Casino also has licensing from the UK Gambling Commission.

Grosvenor Casinos began life in 1970 by opening a series of ‘County Clubs’ all across the UK. These were ‘gentlemen clubs’ in which casino play was a definite factor. Eventually blackjack and roulette took over the theme of these clubs, and Grosvenor retitled them as ‘Grosvenor Casinos’ instead. By the 2010s, there were over fifty Grosvenor casinos flourishing up and down the UK, and Grosvenor supplied employment for over 6,000 people. The Grosvenor Group can also boast operating profits of over £50 million per annum.

Welcome bonus

With years of hospitality experience behind them, it’s clear that Grosvenor know exactly how to treat their customers well. When it comes to the online realm, that’s exactly the case, as they are willing to give new online customers £20 free as a welcome bonus. All you need to do to claim your free £20 is to register an account with the Grosvenor Online Casino and deposit £20 – the casino will then hand you £20 free in bonus cash.

Before you ‘moan’ as a seasoned online casino player at this bonus ‘only’ being £20, you need to know that the wagering requirements associated with this bonus are ridiculously tiny – only five times your bonus amount. We’ve never seen such spectacular bonus requirements anywhere else, so make sure you take Grosvenor up on this offer. Once you get your free cash you have thirty days in which to meet your wagering requirements.

All games count equally towards meeting your wagering requirements too, which is a another genuine bonus. The only provision is that you must meet your wagering requirements by using the web-based online casino. Don’t use the download version of the casino, the poker client, any side games provided with the poker client or the sports book. Any wagers you make in any of these sections will not contribute towards your wagering.

If you’re a member of a bricks and mortar Grosvenor Casino then there’s an extra special treat for you – £20 free with no deposit required. What’s more, to keep this free cash all you need to do is wager it once – spectacular!

Range of games

This online casino contains an enormous selection of slots, a large selection of arcade games, scratch cards, dice games and the standard fare of table games, including video poker and a multitude of live casino games. The live casino games truly shine, as one would expect from a company that owns a number of bricks and mortar casinos. All the dealers are highly experienced and operate directly from the UK with the footage being streamed in stunning HD quality. Roulette, blackjack, baccarat and even three-card poker are all well covered.

One of the biggest online casino names in the business – Microgaming – is missing here, which is a real shame as it means some great slots are not available at the Grosvenor Casino. There’s still plenty to be going on with though, with many other brilliant providers including Playtech and NextGen Gaming. Check out slots such as Book of Ra, Sizzling Hot Deluxe and Da Vinci Diamonds.

In the real world Grosvenor Casinos have an excellent reputation for their table games, so it’s a good job there’s plenty to play here. Multiple versions of roulette, blackjack, three-card-brag, baccarat and video poker are all available here.

Pros & Cons

  • £20 casino bonus with only 5x wagering!
  • Extra £20 bonus for Grosvenor Casino members with only 1x wagering!
  • Poker room and sports betting options
  • A well-known, long-established wagering name
  • It’s hard to reach the higher levels of the VIP scheme here

Layout and usability

The theme of this stylish online casino is understated with clean lines and a predominantly black background that draws your attention to the most important aspects of the site, namely their most popular games as well as the bonuses on offer.  The navigation is simple and well-thought-out with all the most important tabs at the top of the page and more links at the bottom of the page giving you quick access to a number of shortcuts and recommended links as well as help and advice links.

Promotions for existing customers

For ongoing promotions at the Grosvenor Online Casino you can check each week for the nominated ‘Game of the Week’. If you wager on this game (typically an online slots game) you’ll receive bonus Play Points as a contribution towards the site’s VIP scheme. There’s also a nominated live casino game you can play as part of the same deal.

Other regular promotions includes a twenty percent ‘win or lose’ bonus on slots. If you opt-in to this promotion when it runs, make a minimum deposit of at least £20 and then wager at least £20 on slots then you will qualify for your bonus. You will receive twenty percent back on all your slotting losses up to a maximum of £50.

It appears that Grosvenor Casinos likes to vary its promotions and bonuses at their site on a very regular basis. Keep checking back to their promotions page if you want to see all the latest deals.

VIP/Loyalty scheme

Speaking of ‘Play Points’ (as we did earlier), you can collect Play Points by playing online or via your smart phone or tablet. You can even link your Play Points to your ‘Black Card’, which is a loyalty card that all Grosvenor Casino customers can use at the company’s real world casinos. Each different type of game at the online Grosvenor Casino has a different ‘earn’ rate, but as soon as you amass one hundred Play Points you can exchange them for £1.

You can even earn Play Points by playing at Grosvenor’s bricks and mortar sites, as long as you link up your online account with your real world one. That way you can redeem your acquired Play Points wherever you like, be it online or off. You can exchange them for real or virtual casino chips, or gifts at the Grosvenor VIP store.

Special features

The casino’s software providers include NetEnt, IGT and Playtech, three of the largest developers of software-based casino games in the world, so you can rest assured that you’re getting solid games with phenomenal graphics and animations that are guaranteed to roll with all the punches.

If you want to sample the best games that the Grosvenor Online Casino has to offer, then why not check out Koi Princess, Foxin’ Wins or Aloha! Cluster Pays. There are also several slots here with progressive jackpots that can stretch into the millions – check out Reel King or Cops ‘n’ Robbers: Millionaire’s Row.

Other betting options

You’ll find two other betting options lurking beneath the Grosvenor Casinos banner.

  • Sports book – The online sports book at Grosvenor Casinos opened as recently as 2016, and it uses the tried-and-trusted Kambi suite of online betting tools that are used by a handful of other online sports betting sites. You only have to flick a tab and you are into the realm of online sports wagering. All major sporting markets are covered, including football, rugby (both codes), boxing, tennis, golf, horse racing, greyhounds and even US sports. In-play betting and early cash-out are both available.
  • Poker Room – Grosvenor Casinos also provides its players with a dedicated poker room, courtesy of Playtech’s iPoker network. This network encompasses players across a wide range of online gambling sites, so when you enter the poker room you’ll always find hundreds of players to play with, from savage sharks to frightened fishies! You’ll be able to play all the most popular forms of online poker, including of course Texas Hold’em Poker, and compete in the most lucrative tournaments and even WSOP satellites.

Conclusion

We are going to award this great casino with four out of five stars. The only reason they didn’t get five stars is the fact that they don’t offer a dedicated helpdesk which has become a standard in today’s online casino sphere. We’d also like to see that welcome bonus upped a bit too, even with the sacrifice of slightly harder-to-achieve wagering requirements. Other than that Grosvenor excel at what they do best – running a great casino and with their solid reputation you really can’t go wrong.

Money optionsContact details
  • Payment methods available: Visa, MasterCard, PayPal, Skrill, Neteller, Paysafecard, Bank Wire Transfer, Cash or Cheque at a real-world Grosvenor Casino.
  • Currencies available: GBP, EUR.
  • Deposit limits: min: £5; max: £10,000 per transaction.
  • Withdrawal limits: min: £5; max: £15,000 per day.
  • Withdrawal times: eWallets: 24-48 hours. Credit/debit cards: 2-5 days. Bank transfers: 3-7 days. Cheques: 6-15 days.
  • Pending time: 6-24 hours.
  • Email: support@grosvenorcasinos.com.
  • Phone: 0800 083 1990.
  • Live chat: 24/7.