Grosvenor Online Casino is a subsidiary of Rank Leisure Holdings and owns over fifty bricks-and-mortar casinos across the UK with Grosvenor being the UK’s largest casino brand. This reliable brand name also excels in the online gaming sphere with their solid reputation built upon years of fantastic service and the fact that their online casino also boasts a license from Alderney (for non-UK players) which is one of the strictest licensing jurisdictions available. The Grosvenor Online Casino also has licensing from the UK Gambling Commission.
Grosvenor Casinos began life in 1970 by opening a series of ‘County Clubs’ all across the UK. These were ‘gentlemen clubs’ in which casino play was a definite factor. Eventually blackjack and roulette took over the theme of these clubs, and Grosvenor retitled them as ‘Grosvenor Casinos’ instead. By the 2010s, there were over fifty Grosvenor casinos flourishing up and down the UK, and Grosvenor supplied employment for over 6,000 people. The Grosvenor Group can also boast operating profits of over £50 million per annum.
Theme of Grosvenor Casino
The theme of this stylish online casino is understated with clean lines and a predominantly black background that draws your attention to the most important aspects of the site, namely their most popular games as well as the bonuses on offer. The navigation is simple and well-thought-out with all the most important tabs at the top of the page and more links at the bottom of the page giving you quick access to a number of shortcuts and recommended links as well as help and advice links.
Grosvenor Online Casino Specials and Bonuses
With years of hospitality experience behind them, it’s clear that Grosvenor know exactly how to treat their customers well. When it comes to the online realm, that’s exactly the case, as they are willing to give new online customers £20 free as a welcome bonus. All you need to do to claim your free £20 is to register an account with the Grosvenor Online Casino and deposit £20 – the casino will then hand you £20 free in bonus cash.
Before you ‘moan’ as a seasoned online casino player at this bonus ‘only’ being £20, you need to know that the wagering requirements associated with this bonus are ridiculously tiny – only five times your bonus amount. We’ve never seen such spectacular bonus requirements anywhere else, so make sure you take Grosvenor up on this offer. Once you get your free cash you have thirty days in which to meet your wagering requirements.
If you’re a member of a bricks and mortar Grosvenor Casino then there’s an extra special treat for you – £20 free with no deposit required. What’s more, to keep this free cash all you need to do is wager it once – spectacular!
For ongoing promotions at the Grosvenor Online Casino you can check each week for the nominated ‘Game of the Week’. If you wager on this game (typically an online slots game) you’ll receive bonus Play Points as a contribution towards the site’s VIP scheme. There’s also a nominated live casino game you can play as part of the same deal.
Speaking of ‘Play Points’, you can collect Play Points by playing online or via your smart phone or tablet. You can even link your Play Points to your ‘Black Card’, which is a loyalty card that all Grosvenor Casino customers can use at the company’s real world casinos. Each different type of game at the online Grosvenor Casino has a different ‘earn’ rate, but as soon as you amass one hundred Play Points you can exchange them for £1.
Games Selection at Grosvenor Online Casino
This online casino sports an enormous selection of slots, a large selection of arcade games, scratch cards, dice games and the standard fare of table games, including video poker and a multitude of live casino games. The live casino games truly shine, as one would expect from a company that owns a number of bricks and mortar casinos. All the dealers are highly experienced and operate directly from the UK with the footage being streamed in stunning HD quality. Roulette, blackjack, baccarat and even three-card poker are all well covered.
The Graphics/Software on Grosvenor Casino
The casino’s software providers include NetEnt, IGT and Playtech, three of the largest developers of software-based casino games in the world, so you can rest assured that you’re getting solid games with phenomenal graphics and animations that are guaranteed to roll with all the punches.
If you want to sample the best games that the Grosvenor Online Casino has to offer, then why not check out Koi Princess, Foxin’ Wins or Aloha! Cluster Pays. There are also several slots here with progressive jackpots that can stretch into the millions – check out Reel King or Cops ‘n’ Robbers: Millionaire’s Row.
Money Matters with Grosvenor Online Casino
The casino offers you a number of banking options including debit/credit cards along with eWallets such as Skrill, Neteller and PayPal. Banking safety is of paramount importance and the casino uses the latest technology to keep your banking details secure. Note that no matter your jurisdiction, all registered accounts will be in UK Pounds Sterling (GBP).
The minimum accepted deposit is £5 per transaction, and all deposits are processed instantly. There is no maximum deposit limit, but you can set one yourself if you think you are in danger of spending too much here.
When you request a withdrawal it must be for at least £10. The only withdrawal limits are those set by your selected payment services provider. Any withdrawal you request should be processed within three to seven days.
Customer Service and Support
A successful casino brand knows that they have to invest in their customers and that’s why the Grosvenor Casino offers its players the very best customer service imaginable. You can get a hold of friendly staff via a toll-free number, email or you could even write to them. Their help desk is available between 08:00 and 23:59, seven days a week.
You can contact the support staff at Grosvenor Casino via phone at 0800 083 1990, email them at firstname.lastname@example.org, or write to them at PO Box 70695, London SW1P 9ZR.
Overall Rating of Grosvenor Online Casino
We are going to award this great casino with four out of five stars. The only reason they didn’t get five stars is the fact that they don’t offer a 24/7 helpdesk which has become a standard in today’s online casino sphere. We’d also like to see that welcome bonus upped a bit too, even with the sacrifice of slightly harder-to-achieve wagering requirements. Other than that Grosvenor excel at what they do best – running a great casino and with their solid reputation you really can’t go wrong.